Contact Viva Medicare

If you have questions about your Viva Medicare plan, please reach out to us. A licensed agent located right here in Alabama will be happy to assist you.

You can also call our toll-free number at 1-800-633-1542. TTY users should call the Alabama Relay Service at 711.

From October 1 – February 14, we’re open from 8am-8pm seven days a week. The rest of the year our call center is open from 8am-8pm Monday through Friday.

Locations & Services




Viva Medicare Member Services

Regular Hours: Monday-Friday, 8am-8pm
Extended Hours: (Oct 1 - Feb 14) 7 days a week, 8am-8pm
P: (205) 918-2067 or 1-800-633-1542
TTY Users Dial 711


Viva Health Welcome Center

417 20th Street North, Suite 100
Birmingham, AL 35203
Monday-Friday, 8am to 5pm
P: (205) 558-7466

Birmingham Cafe

833 Princeton Ave SW
POB III, Suite 110
Birmingham, AL 35211
Monday-Friday, 8am-4pm
P: (205) 785-5559

Hoover Cafe

1550 - K Montgomery Hwy,
Birmingham, AL 35216
(near Ellis Piano on Hwy. 31)
Monday-Friday, 9am-5pm
P: (205) 978-4911

Montgomery Cafe

2107 - B Eastern Blvd,
Montgomery, AL 36117
(next to Starbucks / Party City)
Monday-Friday, 9am-5pm
P: (334) 272-8882

Mobile Cafe

3071 Dauphin St.,
Mobile, AL 36606
Monday-Friday, 9am-5pm
P: (251) 380-2222

Grand River Cafe

6200 Grand River Blvd. E.
Ste. 438
Leeds, AL 35094
(next to Rue21)
Monday-Friday, 10am-6pm
Saturday & Sunday, 12pm-4pm
P: (205) 699-3040

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